Purchasing is simple. We do not have an automated system, as we would prefer to have personal contact with our valued customers.
When you find an item that you would like, click the 'make purchase request' link at the end of the description. Include your Name, Email and Actual address, and we will get back to you as soon as possible.
We will check that the item is still available, and re-confirm the description and condition of the item. Once this is done, we can invoice you for the amount, along with the shipping options.
Please Note: all transactions are based on the $Au (Australian Dollar) price published; the US, £ & Euro prices are a guide only, and may be slightly out due to exchange rate fluctuations. The exact rate depends on the rate of our bank at time of transaction.
We accept Paypal as an easy form of payment; the transaction is initiated in Australian Dollars ($AU), and Paypal translates this at the current exchange rate that day.
We can also process a Visa or Mastercard on our shop machine; this will be charged at the current exchange rate by our bank. If you would like to use this method, we have two options: a telephone call in which we will process your card number while we speak, or via a faxed form.
A bank transfer direct to our account is best for larger amounts. This must be made in $AU.
In some circumstances, we can accept a cheque, although clearance will slow down the transaction speed.

Shipping will be initiated once payment has been received. There will be several options, depending on the piece, and payment must be included with the invoice.
We pack to a superior standard, having had many years of practice. We do not have breakages.

We Guarantee the Authenticity of all our stock. Damages are described, dates are given, and sizes carefully measured. However, we can on occasion make a mistake, and if we do mis-describe an item, we will refund the purchase cost, on return of the item. In order for this to take place, we may on occasion require the written opinion of an expert in the field.
Our sales method is designed to verify the details of the items before they are shipped.

 

All email is confidential, and all email addresses are kept private. We do not like spam, and will not pass on or use your address for any purpose other than the occasional contact with respect to the site - for example, new exhibitions, and Christmas greetings.